Refund Policy

1. Money-Back Guarantee

We offer a 14-day money-back guarantee on all paid subscriptions. If you are not satisfied with Camdera School OS, you may request a full refund of your first payment within 14 days of your initial purchase, no questions asked.

After the 14-day period, subscription fees are non-refundable, except where otherwise required by law.

2. Cancellations

You may cancel your subscription at any time from the Subscription page in your dashboard. After cancellation:

• You will continue to have access to the paid modules until the end of your current billing period.
• Your subscription will not be renewed, and no further charges will be made.
• Unused time from a cancelled subscription is not refunded, except within the 14-day money-back guarantee window.

3. How to Request a Refund

To request a refund, contact us at support@camdera.com within the 14-day guarantee period, including the institution name and billing email used at checkout. Refunds are issued to the original payment method and typically appear within 5–10 business days, depending on your bank.

4. Chargebacks and Disputes

Before filing a chargeback with your bank, please contact our support team so we can resolve the issue directly. Payments are processed by Paddle, our payment provider and merchant of record. Paddle handles refunds and chargebacks on our behalf, and its terms apply to all transactions.